IPHM ACCREDITATION

Privacy Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina

1. Introduction Raissudin Dina, CFP®,QWP® is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, our services, or our website.

2. Information We Collect

We may collect the following types of personal information:

• 2.1. Contact Information: Name, email address, phone number, and mailing address.

• 2.2. Learner / Client Information: Information related to enrolment, training, or services received, including educational history, course or service preferences, and progress records.

• 2.3. Payment Information: Payment details, where applicable, such as credit/debit card information.

• 2.4. Communication Data: Records of interactions, including emails, messages, or calls.

• 2.5. Website Usage Information: Data on how you use our website, including IP addresses, browser types, and cookies.

3. How We Use Your Information

Your personal information may be used to:

• Provide the services, training, or courses you have requested.

• Process enrolments, bookings, or payments.

• Communicate updates, notices, or important information regarding services.

• Improve our services, website, and user experience.

• Comply with legal or regulatory obligations.

4. Disclosure of Your Information We may share your personal information with: staff, instructors, or service providers to facilitate the delivery of services or courses; third-party service providers supporting administrative, technical, or operational functions; legal authorities, where required by law or regulatory obligation.

5. Security Measures We employ appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction.

6. Cookies Please refer to our Cookies Policy for details about how we use cookies and manage website tracking.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your personal data, where applicable.

• Restriction: Request limitations on how your personal data is processed.

• Data Portability: Receive your data in a structured, commonly used format.

• Withdraw Consent: Withdraw consent for processing your personal information at any time. To exercise your rights, please contact the Data Protection Officer or designated contact listed below.

8. Contact Information

• Name / Role: Raissudin Dina / Financial Planner

• Email: Raissudin.Dina@kamupunyapower.com

• Telephone: +62 813 8839 8783

9. Changes to this Privacy Policy We may update this Privacy Policy periodically to reflect changes in practices, services, or legal requirements. Please check this page regularly for updates.

10. Governing Law & Jurisdiction

This Privacy Policy and any disputes, claims, or procedures arising out of or in connection with it shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

IPHM ACCREDITATION

Data Protection & GDPR Compliance Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose & Policy Statement

Raissudin Dina, CFP®,QWP® is committed to protecting the rights, privacy, and personal information of all individuals whose data we hold. We fully comply with international and local data protection laws, including:

• The Indonesian Personal Data Protection Law (Undang-Undang Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi / UU PDP)

• UK GDPR (General Data Protection Regulation)

• Data Protection Act 2018

• Privacy & Electronic Communications Regulations (PECR) (where applicable)

2. Scope

This policy covers all personal data processed by Raissudin Dina, CFP®,QWP® in any format (electronic, digital, paper or stored on a device).

3. Data Protection Principles

We commit to processing personal data in accordance with the lawful principles of UK GDPR:

• Lawfulness, fairness & transparency

• Purpose limitation

• Data minimisation

• Accuracy

• Storage limitation

• Integrity & confidentiality

• Accountability

4. Legal Basis for Processing

We process personal data using one or more of the following lawful bases:

• Consent (clear permission given)

• Contractual necessity

• Legal obligation

• Legitimate interests

• Marketing communications will only be sent with appropriate consent or legitimate interest justification as required by law.

5. Rights of Individuals

All individuals have the right to:

• Request access to their data

• Request correction of inaccurate data

• Request deletion (where legally appropriate)

• Restrict processing in certain situations

• Object to certain processing

• Withdraw consent (where consent is used)

• Lodge a complaint with the Information Commissioner’s Office (ICO) or the applicable Indonesian authorities (Ministry of Communication and Digital).

  Requests will be responded to within statutory timescales.

6. Data Security & Breach Management

We will maintain appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure. Data breaches will be managed in line with statutory requirements. Where required, the ICO or the applicable Indonesian authorities will be notified within statutory timescales.

7. Data Sharing & Storage

Personal data may be shared with third parties only where necessary and lawful. Data will be retained in line with KamuPunyaPower’s Data Retention Schedule and securely destroyed when no longer required.

8. Training & Awareness

All staff and individuals handling personal data on behalf of KamuPunyaPower will complete data protection training and will be required to comply with this policy.

9. Review

This policy will be reviewed regularly and updated in line with changes in law, regulatory requirements or operational practice.

10. Data Protection Contact

• Data Protection Lead / DPO: Raissudin Dina / Financial Planner

• Email: Raissudin.Dina@kamupunyapower.com

• Telephone: +62 813 8839 8783

11. Governing Law & Jurisdiction

This Data Protection Policy and any dispute, claim, or proceeding arising out of or in connection with it shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal actions or proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

IPHM ACCREDITATION

Client Consent & Confidentiality Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose of this Policy

Raissudin Dina, CFP®,QWP®  is committed to protecting the privacy, dignity and wellbeing of every client and learner it works with. This Client Consent & Confidentiality Policy sets out how consent is obtained and recorded, how personal and sensitive information is handled, and the circumstances under which confidentiality may need to be maintained or, in limited situations, broken.

2. Informed Consent

• 2.1. Consent Before Treatment or Sessions

  Prior to any treatment, session or training activity, KamuPunyaPower will ensure that clients and learners have received sufficient information to give their informed consent. This includes:

  • The nature and purpose of the treatment or session

  • Any associated risks or contraindications

  • The right to withdraw consent at any time

  • How their personal information will be stored and used

• 2.2. Consent Forms

  A signed consent form must be completed before the first treatment or session takes place. Consent forms will be retained securely as part of the client or learner record. Digital consent is acceptable where a clear and auditable record is maintained.

• 2.3. Ongoing Consent

  Consent is not a one-off process. KamuPunyaPower will check in with clients and learners at relevant points, particularly where the nature of the treatment or programme changes, or where a significant period of time has passed between sessions.

• 2.4. Vulnerable Adults and Minors

  Where a client or learner is under 18 or may lack capacity to give informed consent, consent must be obtained from a parent, guardian or appropriate responsible adult. KamuPunyaPower will follow applicable legal and regulatory requirements in these circumstances.

3. Confidentiality

• 3.1. Our Commitment

  All personal, sensitive and health-related information shared by clients or learners will be treated as strictly confidential. Information will not be disclosed to any third party without the individual’s explicit consent, except as outlined in Section 4 of this policy.

• 3.2. Information That May Be Collected

  In the course of providing services, KamuPunyaPower may collect and hold the following types of information:

  • Full name and contact details

  • Medical history and health conditions

  • Current medications and allergies

  • Treatment notes and session records

  • Emergency contact details

  • Payment and booking information

• 3.3. Staff and Associate Obligations

  All staff, associates and subcontractors working with KamuPunyaPower are required to maintain confidentiality in line with this policy. This obligation continues after their involvement with the business ends.

4. When Confidentiality May Be Broken

There are limited circumstances in which KamuPunyaPower may be required or justified in disclosing confidential information without consent. These include:

• Where there is a serious and immediate risk of harm to the client, a third party or the wider public

• Where disclosure is required by law or by a court order

• Where a safeguarding concern arises involving a child or vulnerable adult

• Where information is required by a regulatory or professional body in the context of a formal investigation

Where disclosure is necessary, KamuPunyaPower will, wherever possible, inform the individual in advance and share only the minimum information required. All disclosures will be recorded.

5. Data Storage and Security

• 5.1. Record Keeping

  Client and learner records will be held securely, whether in physical or digital form. Physical records will be kept in a locked location. Digital records will be protected by appropriate access controls and, where applicable, encryption.

• 5.2. Retention Period

  Records will be retained for a minimum of 3 years following the end of the treatment, programme or business relationship, or for such longer period as may be required by law, insurance conditions or professional standards.

• 5.3. Access to Records

  Clients and learners have the right to request access to the personal information held about them. Requests will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Requests should be directed to the Operational Director.

6. Consent to Photography and Media

Where KamuPunyaPower wishes to use photographs, videos or case studies featuring clients or learners for marketing, training or educational purposes, separate written consent will be obtained. This consent may be withdrawn at any time by contacting the Operational Director.

7. Complaints and Concerns

If a client or learner has a concern about how their personal information has been handled, or believes their consent has not been properly obtained or respected, they should raise this directly with KamuPunyaPower in the first instance. If the matter is not resolved, they may escalate their concern to the applicable Indonesian authorities (Ministry of Communication and Digital / Indonesian Courts) or the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Policy Review

This policy will be reviewed periodically and updated as required to reflect changes in legislation, professional standards or operational practice.

9. Governing Law & Jurisdiction

This Policy, individual sessions, and any dispute or claim arising out of or in connection with them shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal actions or proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

10. Contact Details

• Practitioner / Business Name:
  Raissudin Dina, CFP®,QWP®

• Contact Email: Raissudin.Dina @kamupunyapower.com

• Telephone: +62 813 8839 8783

• Website: www.kamupunyapower.com

Code of Conduct & Discipline Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose

Raissudin Dina, CFP®,QWP®  is committed to fostering a safe, respectful, and professional environment where students or participants can achieve their educational and professional goals. This policy outlines expected standards of behaviour and the procedures for addressing breaches of those standards.

2. Expected Standards of Behaviour

• 2.1. Respect: Students/participants must treat all staff, instructors, peers, and visitors with courtesy and consideration. Disruptive, disrespectful, or discriminatory behaviour is not tolerated.

• 2.2. Professionalism: Students/participants are expected to maintain a professional demeanour during all activities, including classes, practical sessions, and workshops.

• 2.3. Attendance and Punctuality: Regular attendance and punctuality are essential. Students/participants must comply with the attendance and timekeeping requirements of KamuPunyaPower.

• 2.4. Academic and Professional Integrity: Students/participants must maintain the highest standards of honesty and integrity, refraining from plagiarism, cheating, or other forms of misconduct.

• 2.5. Dress Code and Presentation: Students/participants must adhere to KamuPunyaPower’s dress code and personal grooming standards as outlined in academy policies.

3. Disciplinary Actions

• 3.1. Informal Resolution: Minor breaches may be addressed informally through counselling, guidance, or verbal warnings by staff or instructors.

• 3.2. Formal Discipline: Repeated or serious breaches may result in formal disciplinary measures, including: written warnings; suspension from classes or activities; probationary status; dismissal from the program.

• 3.3. Appeals: Students/participants have the right to appeal any formal disciplinary action in accordance with the Appeals Procedure.

4. Reporting Behaviour Violations

Students, instructors, or staff who observe or experience breaches of behaviour standards should report them promptly to the appropriate staff member or designated authority. Reports may be submitted verbally or in writing.

5. Confidentiality

All reports, investigations, and records concerning behaviour breaches will be treated confidentially to protect the privacy of all parties involved.

6. Training & Awareness

Raissudin Dina, CFP®,QWP® will provide training and guidance to ensure all students/participants understand expected behaviours and the consequences of non-compliance.

7. Policy Review

This policy will be reviewed regularly and updated as required to reflect changes in legal obligations, operational requirements, or best practice standards.

8. Governing Law & Jurisdiction

This Code of Conduct, its enforcement, and any dispute or claim arising out of or in connection with student or participant behaviour shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal actions or proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

9. Contact Information

• Name / Role: Raissudin Dina / Financial Planner

• Phone: +62 813 8839 8783

• Email: Raissudin.Dina@kamupunyapower.com

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

Complaints Procedure

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose

Raissudin Dina, CFP®,QWP®  is committed to maintaining a positive, respectful, and professional environment for all individuals who engage with our services. This procedure provides a fair and transparent process for any person to raise concerns or complaints relating to the services, treatments, training, or decisions made by the business.

2. Scope

This procedure applies to all persons accessing or engaging with KamuPunyaPower, including:

• Clients and customers

• Learners and trainees

• Models used for training

• Visitors

• Prospective clients or students

3. Definitions

• 3.1. Complaint: An expression of dissatisfaction or concern relating to services, conduct, decisions, standards, communication, or processes.

• 3.2. Complainant: The individual submitting the complaint.

4. Raising a Complaint

• 4.1. Informal Resolution: Where appropriate, individuals are encouraged to raise concerns informally first, directly with the relevant practitioner, trainer, or member of staff.

• 4.2. Formal Complaint: If the matter cannot be resolved informally, or if the concern is serious in nature, a formal written complaint may be submitted.

• 4.3. Submission Requirements: Formal complaints should be submitted via email directly to: Raissudin.Dina@kamupunyapower.com.

5. Complaint Review Process

• 5.1. Acknowledgement: On receipt, the complaint will be acknowledged in writing within 3 working days.

• 5.2. Investigation: A fair and impartial investigation will be carried out, which may include speaking with those involved and reviewing documentation/evidence.

• 5.3. Outcome: A written outcome will be provided within 14 working days, detailing findings and any action taken or recommended.

6. Right to Appeal

If the complainant is not satisfied with the outcome, they may submit an appeal. Appeals are handled under the Appeals Procedure.

7. Confidentiality

Information relating to complaints will be managed in confidence, and only shared with those directly involved in handling or resolving the matter.

8. Protection From Retaliation

No person will be treated unfairly, disadvantaged, or penalised for raising a complaint in good faith. Retaliation will be considered misconduct and may be subject to disciplinary action.

9. Training & Awareness

All staff and practitioners will be informed of this procedure and supported to understand their responsibilities in responding to complaints professionally.

10. Review of Procedure

This procedure will be reviewed periodically and updated where required to reflect operational, professional, or regulatory requirements.

11. Governing Law & Jurisdiction

This Complaints Procedure, its resolution processes, and any dispute or claim arising out of or in connection with our services shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any further escalation or legal settlement shall be brought exclusively before the competent courts of the Republic of Indonesia.

12. Contact Information

• Name / Role: Raissudin Dina / Financial Planner

• Phone: +62 813 8839 8783

• Email: Raissudin.Dina@kamupunyapower.com

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

IPHM ACCREDITATION

Health & Safety Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose & Policy Statement

Raissudin Dina, CFP®,QWP® is committed to ensuring the health, safety and welfare of all individuals on our premises, including clients, learners, staff, contractors and visitors. We aim to prevent accidents, injuries, ill health and risks arising from our activities, equipment, chemicals and services.

2. Legal Compliance

This policy is designed to support compliance with relevant international, Indonesian, and UK Health & Safety legislation, including but not limited to:

• The Indonesian Occupational Safety Law (Undang-Undang Nomor 1 Tahun 1970 tentang Keselamatan Kerja)

• The Health and Safety at Work Act 1974

• The Management of Health and Safety at Work Regulations 1999

• Workplace (Health, Safety and Welfare) Regulations 1992

• Provision and Use of Work Equipment Regulations (PUWER)

3. Responsibilities

• 3.1. Management: Management is responsible for ensuring this policy is implemented, monitored and regularly reviewed. This includes providing appropriate resources, training and information to maintain safe working conditions.

• 3.2. Staff / Tutors / Assessors: All personnel must follow safe working practices, use PPE as instructed, participate in training, report hazards promptly, and support a positive safety culture.

• 3.3. Learners / Clients / Visitors: All individuals attending the sessions or premises must follow instructions provided for their safety and must report any hazards, incidents or concerns immediately.

4. Risk Assessment & Hazard Control

Formal risk assessments will be completed and reviewed regularly. Identified risks will be controlled, reduced or eliminated where reasonably practicable. Chemicals and substances will be controlled under COSHH requirements. Electrical and treatment equipment will be maintained and used in accordance with manufacturer guidance and legal requirements.

5. First Aid & Accident Reporting

First aid kits will be available and maintained. Designated staff will hold valid first aid training. All accidents, injuries and near misses must be recorded and investigated, and corrective measures implemented where required.

6. Emergency Procedures

Emergency procedures (including fire evacuations) will be clearly displayed. Fire alarms, extinguishers and related systems will be maintained and checked regularly. Fire drills will take place to ensure individuals know how to respond and evacuate safely.

7. Workplace Hygiene & Infection Control

High standards of hygiene, housekeeping and sanitation will be maintained. Handwashing and sanitisation facilities will be provided in treatment and consultation areas. Treatment or consultation equipment will be cleaned, disinfected or sterilised appropriately in accordance with infection control requirements.

8. Training & Competence

Relevant training will be provided to ensure all involved understand health & safety responsibilities, emergency procedures and safe operation of equipment and substances.

9. Monitoring & Review

This policy will be reviewed regularly, or immediately after any incident or change in legislation, to ensure it remains effective and current.

10. Governing Law & Jurisdiction

This Health & Safety Policy and any operational safety disputes or claims arising out of or in connection with it shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

11. Contact Information

• Responsible Person / H&S Lead: Raissudin Dina / Financial Planner

• Contact Email: Raissudin.Dina@kamupunyapower.com

• Telephone: +62 813 8839 8783

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

IPHM ACCREDITATION

Accident Procedure Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Purpose of this Policy

Raissudin Dina, CFP®,QWP® is committed to maintaining a safe environment for clients, learners, staff and visitors. This Accident Procedure Policy sets out the process to be followed in the event of an accident, injury or medical emergency on the premises or during business-related activity.

2. Reporting Requirements

• 2.1. Immediate Notification: Any person who is involved in, or witnesses, an accident or emergency must notify a member of staff or the designated responsible person without delay.

• 2.2. Information to Provide: All reports should include, where known: location of the accident; description of the incident; name(s) of those involved or affected; injuries observed or reported.

3. First Aid Provision

• 3.1. First Aid Supplies: First aid kits are kept at designated points within the premises and may be accessed as required.

• 3.2. First Aid Personnel: All staff are trained in basic first aid procedures and may provide assistance when necessary. KamuPunyaPower will identify and train nominated individuals to provide advanced first aid support in response to more severe incidents.

4. Emergency Medical Assistance

• 4.1. Emergency Services: Where injuries are serious, life-threatening or require urgent medical intervention, emergency services will be contacted immediately.

• 4.2. Emergency Contact / Next of Kin: For serious injuries, reasonable steps will be taken to contact the individual’s listed emergency contact or next of kin.

5. Incident Documentation

• 5.1. Accident Reporting: A formal incident report must be completed following any accident or emergency, detailing what occurred and what action was taken.

• 5.2. Review Process: Reports will be reviewed by the appropriate person(s) within KamuPunyaPower in order to identify any required corrective measures, process improvements or additional risk controls.

6. Record Retention

All accident/incident reports and related records will be retained securely for a minimum of 3 years or such longer period as may be required by law or regulation.

7. Training

• 7.1. Staff Training: Staff members will be trained on this Accident Procedure Policy and on their responsibilities during accidents or emergencies.

• 7.2. Practice Drills: Exercises or drills may be conducted periodically to ensure familiarity with emergency procedures and safe exit routes.

8. Policy Review

This policy will be reviewed periodically and updated if there are changes in legislation, safety standards or operational requirements.

9. Governing Law & Jurisdiction

This Accident Procedure Policy and any emergency or incident claims arising out of or in connection with it shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal actions or proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

10. Emergency Contact Details

In the event of an accident or emergency, please contact:

• Name / Role: Raissudin Dina / Financial Planner

• Telephone: +62 813 8839 8783

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk

IPHM ACCREDITATION

Equality, Diversity & Inclusion (EDI) Policy

Effective Date: 15 July 2026

Business Name: Raissudin Dina, CFP®,QWP®

1. Policy Purpose

Raissudin Dina, CFP®,QWP® is committed to creating and maintaining an inclusive environment where every individual is treated with dignity, fairness, and respect. We recognise the value that diverse experiences, backgrounds, and perspectives bring to our organisation.

2. Scope

This policy applies to all staff, educators, practitioners, learners, clients, contractors, and visitors engaged with KamuPunyaPower.

3. Our Principles & Commitments

• 3.1. Equality of Opportunity: Every individual will have equal access to training, services, and facilities without discrimination.

• 3.2. Diversity: We value, respect and actively welcome differences in background, identity, culture, belief, and lived experience.

• 3.3. Inclusion: We aim to ensure that all individuals feel safe, respected, supported, and able to fully participate.

• 3.4. Zero Tolerance of Discrimination: We will not tolerate discrimination, harassment, bullying or victimisation in any form, including discrimination based on race, nationality, religion, age, sex, gender identity, sexual orientation, disability, or any other protected characteristic.

4. Implementation & Responsibilities

• 4.1. Management / Owners: Responsibility for ensuring this policy is embedded in practice, including compliance with relevant legislation, resourcing, training and monitoring.

• 4.2. Staff, Practitioners & Educators: Expected to model inclusive behaviour, challenge discrimination, and create an environment that is respectful and fair.

• 4.3. Learners & Clients: Expected to treat others with respect and behave in a manner that upholds this policy.

5. Reporting & Resolution

Any individual who experiences or witnesses behaviour that breaches this policy is encouraged to report it. All concerns will be taken seriously, treated confidentially, and responded to promptly and fairly.

Reports may be made directly via email to: Raissudin.Dina@kamupunyapower.com.

6. Monitoring & Review

KamuPunyaPower will periodically review this policy, our practices, and the impact of our EDI commitments. Updates will be made where necessary to reflect good practice, legal changes, or operational needs.

7. Governing Law & Jurisdiction

This Equality, Diversity & Inclusion Policy and any disputes, claims, or reporting resolutions arising out of or in connection with it shall be governed by and construed exclusively in accordance with the laws of the Republic of Indonesia. Any legal actions or proceedings shall be brought exclusively before the competent courts of the Republic of Indonesia.

8. Contact Information

• Name / Role: Raissudin Dina / Financial Planner

• Phone: +62 813 8839 8783

• Email: Raissudin.Dina@kamupunyapower.com

Provided by IPHM Accreditation | International Practitioners of Holistic Medicine | iphm.co.uk